Domain/Ckey Mismatch

The "Domain/Ckey Mismatch" typically occurs when the domain of your page and the public key you are using do not match the settings in the Solve Media portal.  For security purposes the two must match exactly. In order to fix the issue:

  1. Ensure the value of the Web Site http:// field in “Configure - Sites” matches the website.
  2. If your website appears with and without "www", begin your address with a “.” wildcard character so it matches any prefix.  For example .mywebsite.com (with a leading period). By appending a wildcard character, the set of keys will work across all subdomains as well.

If you would like to use Solve Media on a different domain, you can create a new set of keys, and put the new domain as the site URL.  You can use the new set of API keys on the matching domain.

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